Shipping and Delivery Policy
Effective Date: 24 December, 2024
At Future Plus Academy, we offer digital courses that are delivered electronically. As such, there is no physical shipping involved. Please read the following Shipping and Delivery Policy for important details on how our digital content is delivered to you.
1. Digital Course Delivery
All digital courses purchased through Future Plus Academy are delivered immediately upon successful payment. After completing the purchase process, you will gain access to the course content directly through your account on our platform.
Access Instructions:
- Upon successful payment, you will receive a confirmation email containing a link to access your course.
- You can log in to your account on our website and access the course materials under your profile.
If you encounter any issues accessing the course, please contact us at info@futureplusedu.com, and our support team will assist you promptly.
2. No Physical Shipping
Since our products are entirely digital, there are no physical items that need to be shipped. You will have immediate access to your course content once your payment is processed.
3. Delivery Times
All courses are delivered electronically without any delay, typically within minutes of completing your purchase. If there is any delay in accessing your course content, it may be due to technical issues, payment processing times, or email delivery delays. Please ensure that your payment is successfully completed and that you check your spam or junk folder if you don’t receive the confirmation email.
4. Technical Requirements
To ensure seamless access to our digital courses, you will need:
- A stable internet connection
- A device capable of accessing online content (computer, tablet, smartphone)
- A browser that supports modern web standards
If you are having trouble accessing course materials, please verify that your system meets these requirements. You can reach out to our support team at info@futureplusedu.com for assistance.
5. Contact Us
For any questions regarding our Shipping and Delivery Policy, or if you experience any difficulties accessing your course, please contact us at:
Future Plus Academy
Email: [info@futureplusedu.com]
Phone: [Insert Phone Number]
Address: [Insert Address]
We are committed to providing you with a smooth learning experience and are happy to assist you with any issues related to course access or delivery.
Note: Since you’re selling digital products, this policy covers immediate access to content post-purchase, addressing customer expectations for digital delivery. Make sure to customize the policy if needed based on the specific platform or technical requirements you use.